Privacy Policy

1. Information We Collect

We may collect and process the following personal data:

- Name, contact details (email address, phone number, postal address)

- Payment details (processed securely via third-party payment providers)

- Appointment history and treatment preferences

- Health-related information relevant to your beauty treatments (e.g., allergies, skin conditions)

- Marketing preferences

 

2. How We Use Your Information  

We use your personal data for the following purposes:

- To manage and confirm appointments

- To provide beauty treatments safely and effectively

- To process payments for our services

- To send appointment reminders and promotional communications (with your consent)

- To comply with legal obligations

 

3. Legal Basis for Processing  

We process your data based on the following lawful grounds:

- Consent – where you have given clear consent (e.g., marketing communications)

- Contractual necessity – to provide the beauty services you have booked

- Legal obligations – to comply with applicable laws (e.g., tax and accounting requirements)

- Legitimate interests – where processing is necessary for our business operations, provided it does not override your rights

 

4. Data Security & Retention  

We implement appropriate security measures to protect your data. Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

 

5. Sharing Your Information  

We do not sell or rent your data. However, we may share it with:

- Payment service providers for transaction processing

- Professional advisors (e.g., accountants, insurers) as necessary

- Law enforcement or regulatory authorities if required by law

 

6. Your Rights 

You have the following rights regarding your personal data:

- Right to access – Request a copy of your personal data

- Right to rectification – Correct inaccurate or incomplete information

- Right to erasure – Request deletion of your data (subject to legal obligations)

- Right to restrict processing – Limit how we use your data

- Right to object – Object to processing for direct marketing

- Right to data portability – Request transfer of your data to another service provider

 

To exercise these rights, please contact us at hello@elarabeauty.co.uk.

 

7. Cookies & Tracking Technologies 

Our website may use cookies to enhance user experience. You can control cookie preferences via your browser settings.